Transform Passive Visitors into Active Clients
The key is to engage visitors before they leave your website. We can help you convert these passive viewers into promising contacts – and potential new clients – with Best Case Chat, a suite of services that builds chat functionality into your existing website. Best Case Chat instantly adds a personal connection – a digital tap on the shoulder – coupled with a welcoming greeting. Surveys show most consumers who have used live chat find it helpful. It also draws them back, and builds trust. The result? Immediate, high-value connections for your law firm. Not only will you increase the volume and quality of prospects from online traffic, you’ll increase the overall impact of your Internet marketing program.
Chat Services Designed for Attorney Websites
Like many professionals in other fields, a successful attorney is one who can anticipate the needs of his or her clients, often addressing questions before they are even asked. A lawyer’s website should be no different. Its design and functionality should represent an extension of the law firm and provide prospective clients with an experience that exceeds their expectations. Best Case Live Chat can help provide that experience for your website’s visitors, helping establish your firm as their best option.
Chat Solutions for Any Law Firm
When looking online for an attorney, potential clients are likely to choose the office who can answer their questions quickly and thoroughly. With Best Case Chat, a visitor can be connected immediately to a well-trained, knowledgeable representative who will help clarify the individual’s issue and offer courteous assistance at your direction. Our designers can create a secure live chat customized for your law firm regardless of your practice areas. Best Case Chat is perfect for attorneys who work in:
Real-Time Answers Around the Clock
Many potential clients are not able to spend time during business hours looking for legal services. They are often forced to wait until they get home or put the kids to bed. Even the most dedicated law firm cannot be open 24 hours a day, but Best Case Chat allows you to do just that. Our representatives are always available to answer questions and provide direction, helping your firm grow its loyal client base. During your regular office hours, operators even have the ability to live transfer a chatting visitor directly to your firm to address more complex issues or to schedule an appointment.
We will also work with your firm to develop the scripts and training materials if you want our chat representatives to further customize the experience. In doing so, you can be sure that your prospective clients are receiving the most accurate and up to date information available.
Get More Information
The growth of your firm is vital to its long-term success and properly utilizing your online presence is very important in that process. Best Case Chat has the power to transform your site from an average informational resource into a dynamic communication tool that projects your firm’s commitment to quality.
Learn more about the catalog of resources offered or to get Best Case Chat installed on your site.
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