Chat Features

For Big and Small Law Firms

  • No Agents Needed
  • No software to install, no agents to hire.

  • Fully Customizable
  • Chat button placement and chat window display exactly the way you want it to look on your website.

  • Live Transfer
  • Hot transfer empowering a chat operator to connect a key prospective client directly to your firm’s phone line based on specific practice area & keyword requirements.

  • Hot Transfer
  • Priority alerts in the form of email and SMS text notifications whenever a hot transfer occurs.

  • Skill Based Routing
  • Chats routed to agents best equipped to handle specific customers.

  • Pre-Defined Scripts
  • Pre-compiled responses transferred to chat window with a single click.

  • Multiple Chat Agents
  • Several chat agents can handle chats for your company.

  • Office Hour Tracking
  • Chat responses can behave differently based on office hours.

  • Custom Invitations
  • Chat invite can have custom look-and-feel, messaging and animation.

  • Custom Branding
  • Chat elements can be branded with your Firm’s logo, images and more.

  • Custom Chat Window
  • Chat window can carry your images and messages.

  • 24/7 Custom Interactions
  • U.S.-based operator coverage that can be tailored to collect prospect issue details and contact information, including questions, answers and messages specific to your law practice.

  • Geo-Mapping and Routing
  • Google Maps integration ensures you get customers from your service area.

  • Mobile Aware
  • Chat invites and windows sense mobile devices and adjust accordingly.

  • Intelligent Pacing
  • Set your budget and manage your spending with lead flow pacing.

  • Flexible Reporting
  • Visitor, chat and lead reports for deep insight and analytics.

Chat Available in Spanish.
Expand into a growing Spanish-speaking marketplace by conversing with them in their own language.

Get Started Now!

Call (877) 79-Law-Lead or email us now. We can set chat up within 48 hours of receiving your completed order form so why wait?